SUNY Buffalo State’s Learning, Engagement and Development Services (LEADS) provides training (for trainers as well as clients), organizational development, technical assistance, curriculum design and development, and seminar organization services. These services support best practices in child support-, homelessness-, and human resource administration services, as well as employment and income support and other eligibility programs. These programs include Temporary Assistance to Needy Families (TANF), the Supplemental Nutrition Assistance Program (SNAP), and the Home Energy Assistance Program (HEAP). We also conduct research to support the development of training and best practices in Public Assistance Programs.