Date of Award
5-2019
Access Control
Open Access
Degree Name
Public Administration and Nonprofit Management, M.P.A.
Department
Political Science Department
Advisor
Jason D. Rivera, PhD.
Department Home page
https://publicadministration.buffalostate.edu/master-public-administration-public-and-nonprofit-management-mpa
First Reader
Jason D. Rivera, PhD.
Second Reader
Atta Ceesay, PhD.
Abstract
Societal dependence on electricity has rapidly increased as technological advancement has occurred, thus requiring electric utilities to advance their emergency response and repair procedures. Disaster management and response is a relatively new field for electric utilities, and despite the adoption of the Incident Command System created by FEMA, there are still opportunities for all utilities to improve. This project aims to assess the disaster response and management procedures of National Grid U.S. and NYSEG and identify opportunities for improvement. This study interviewed emergency management professionals experienced with electric utilities and found both National Grid U.S. and NYSEG can improve in areas such as communicating with customers and government officials, decreasing response times, and increasing grid resiliency.
Recommended Citation
Vishion, Taylor N., "Public Utilities' Disaster Response and Management Plans: An Evaluation of National Grid and New York State Electric & Gas" (2019). Public Administration Master’s Projects. 33.
https://digitalcommons.buffalostate.edu/mpa_projects/33
Included in
Power and Energy Commons, Public Affairs, Public Policy and Public Administration Commons, Science and Technology Studies Commons
