Date of Award
5-2025
Access Control
Open Access
Department
Creative Studies
Advisor
Melodi Ozyaprak
Department Home page
https://suny.buffalostate.edu/programs/creative-studies
First Reader
Melodi Ozyaprak
Second Reader
Blair Miller
Abstract
This project explores how standardized processes can foster a change in mindset within accounting and finance functions at a large banking organization. It introduces a Creative Problem-Solving Leadership Framework (CPS-LF) that integrates Agile, Design Thinking, Lean Six Sigma, and Sprint methodologies within the FourSight CPS model. The framework was developed as an interactive digital tool and delivered through a four-part training series, guiding project managers through CPS stages (Clarify, Ideate, Develop, Implement) to identify challenges and apply appropriate methodologies. This project aims to strengthen problem-solving, innovation, and efficiency in highly regulated environments by enhancing creative leadership skills and promoting a balance between standardization and adaptability.
Recommended Citation
Reyes Dockery, Alodie, "Equipping Project Managers with a Creative Problem-Solving Framework: A Leadership Development Approach" (2025). Creativity and Change Leadership Graduate Student Master's Projects. 403.
https://digitalcommons.buffalostate.edu/creativeprojects/403
