Download Full Text (5.3 MB)
"In The Human Side of the Strategic Planning Process in Higher Education, Delprino offers an overview of postsecondary institutions as organizational systems and then provides a review of some of the major theories regarding the characteristics and relationships of the various moving parts in that system. The use of the systems approach to analyzing institutions and their functions is a particularly apt way of framing the use of process management tools, since these tools were developed to be used in systems analysis." —Karen E. Hinton, July 2013
The Society for College and University Planning
Strategic planning, higher education, organizational systems, process management
Delprino, Robert P., "The Human Side of the Strategic Planning Process in Higher Education" (2013). Butler Bookcase. 5.